About booking with us
How does the website work?, How do I make my reservation?, What is the child age?, Do the babies pay?, How do I pay?, What happens after booking and having paid?, How do I know my booking has been accepted?, What is an e-ticket?, How do I find out my pick up time and point?, Can I change the dates of my booking?, What do I do if I haven't received an e-ticket?, What do I do if I haven't received the pick up time and point?, Do you have any advantages for groups?
About our products and destinations
What products can I find on the website?, In what areas of Mallorca do you offer excursions and activities?, Do you have any products for clients coming on a cruise?, How do I know in what area my hotel is?, Where do you pick up?, Do you offer the trips in different languages?, What happens if an event is cancelled or rescheduled? Can I cancel a booking?
About payment
How can I pay?, Is your site secure?, What is the company name that will appear on my credit card statement?, What can I do if I have problems paying by credit card?, Is there any way to book other than online? Cancellation policy?
About www.nofrills-excursions.com
What do we offer?, Why we are cheaper than other companies?, Why we are different compared to other companies?, Why with us and not with other companies?, Suppliers we work with?, How do I contact customer services?, Term and conditions?
We have created a filter option in order to find the excursions and activities that adress more to your necessities. We recommend you to use our filter option (situated on the left hand side of the screen) and select the area or resort or both where you are staying. You can also select what type of activity you are interested in to make the search more accurate.We have created a filter option in order to find the excursions and activities that asjust more to your needs. We recommend you to use our filter option (situated on the left hand side of the screen) and select the area or resort or both where you are staying. You can also select what type of activity you are interested in to make the search more accurate. This will take you to a result page where we will give you some information about your destination to help you to make your choice. You will have a selection of activities and excursions with the essential information. Just decide what you are interested in, and click on it to see more details and to make your reservation.
Once you have selected the excursion or activity, introduce the booking details:
Then we will show you a summary what you are reserving and it will take you to the payment page.
We consider child age from 3- 12 years old.
We consider babies under 3 years old, and they are free of charge. Note that they will have to sit on parents' knee on the excursion coaches.
Once you have confirmed your excursion or activity, you will be taken to the payment page of our bank where you introduce your credit card details. See more details about payment
What happens after booking and having paid?
Your e-ticket will be e-mailed to you and you will need to print it and present it on the day of the excursion as proof that you have booked your excursion. On your e-ticket will be a unique booking reference which corresponds only to your booking. Shortly after receiving your e-ticket you will receive another e-mail confirming the pick-up time and point for your excursion.
How do I know my booking has been accepted?
Our website is very straightforward to use with easy step-by-step prompts for you to follow. Once you have made your payment you will receive a very clear message that your booking has been made and you will see your booking reference on the screen. When you have completed this final stage, just check your e-mails where you will find your e-ticket.
It is a ticket issued by our website where you can find the booking details such as number of clients, reference number, hotel and other relevant details. It is what you need to present on the day of your excursion.
How do I find out my pick up time and point?
After your reservation, we will confirm with the supplier the pick up point and time, and it will be e-mailed to you.
Can I change the dates of my booking?
Yes you can. All you need is to send us an email indicating the booking reference and the day you want to change it to. All changes are subject to availability and must be made 72 hours before the date of your original booking.
What do I do if I haven't received an e-ticket?
If you do not receive an e-ticket or booking reference number, this usually means that your booking has not been completed or accepted. If you check with your bank you will normally find that the payment has not been made. In the unusual circumstances that the payment has been made yet you have not received your e-ticket, please contact us via the contact us page of the website and we will e-mail you a copy of the e-ticket.
What do I do if I haven't received the pick up time and point?
After you have the made the booking, we will pass the booking to our supplier and as soon as the time and pick up point is confirmed to us by the supplier, we will e-mail you with the details. Sometimes it can take a few days but most of the times it will be the same day. If you do not receive this information, please go to the contact us page of this website and e-mail us with your booking reference, excursion and hotel.
Do you have any advantages for groups?
We can arrange special prices for groups of 15 people or more. All you have to do is to contact us (please see the contact page) and let us know what excursions and activities you are interested in.
What products can I find on the website?
You can find many excursions, trips and activities in Mallorca. We also offer direct tickets to the most important venues or to special events taking place on our island.
In what areas of Mallorca do you offer excursions and activities?
We offer excursions, trips and activities from the the different resorts you find in the North of Mallorca . If you are staying in the South, East or other area of Mallorca, we recommend our partner http://www.click-mallorca.com
Do you have any products for clients coming on a cruise?
Yes, we offer a special tailor-made trip to clients coming to Mallorca on a cruise and spending only a few hours on our island. We suggest you to go to the main page and at the top you find will a list of destinations.
How do I know in what area my hotel is?
There is a list of hotels per area, and in case you can’t find it you can write the name of your accomodation.
We have many pick up points and times depending on the supplier we work with, the area, the resort and the excursion. We always make sure that the pick up point is close to the place where you are staying and it is easy to find. The pick up point is confirmed by e-mail after you have made the reservation. All our pick up points are well known in resort, and if you don't know exactly where it is, all you have to do is to ask it to any hotel reception, where they will be more than happy to help you. Even if after that, you are still not sure, do not hesitate to send us an e-mail or call us on the number on your e-ticket to clarify the location of the pick up point.
Do you offer the trips in different languages?
We offer our trips and excursions mostly in English to make sure we offer a great service to our clients.
What happens if an event is cancelled or rescheduled?
In the rare even that an excursion is cancelled, we will inform you as soon as we know. We will try to offer an alternative wherever possible and we will always offer the choice of a full refund.
We appreciate that due to unforeseen circumstances, sometimes plans must change. Therefore;
Cancellations more then a week in advance: no cost.
Cancellations between 7- 3 days prior to departure date: No cost.
Cancellation between 48- 24 hours prior to departure date: 50% of the total amount.
Cancellation less than 24 hours prior to departure date: 100% of the total amount.
No show: no restitution.
You can pay using Mastercard, Visa and Visa debit cards.
Yes it is. For security when booking, your details are transmitted using industry standard 128 bit SSL (secure socket layer) encryption. You'll need to be using a browser compatible with SSL (most modern ones are).
What is the company name that will appear on my credit card statement?
Payments made to us will appear on your card statements as: Nofrills Excursions S.L. which is the name of the company that owns this website.
What can I do if I have problems paying by credit card?
If you have problems trying to make the payment, it could be for various reasons; these are the most common ones:
Is there any way to book other than online?
We are an online company, and we only accept bookings online. Other methods such as by mail, phone, or email are not accepted. If you have any problems trying to book online, do not hesitate to contact us.
Cancellations more then a week in advance: no cost.
Cancellations between 7- 3 days prior to departure date: No cost. .
Cancellation between 48- 24 hours prior to departure date: 50% of the total amount.
Cancellation less than 24 hours prior to departure date: 100% of the total amount.
No show: no restitution.
We are a low cost travel agency based in the north of Mallorca offering a wide range of value for money experiences: excursions, tours and trips in Majorca / Mallorca, including water parks, night outs, boat trips, sightseeing and other activities.
Why are we cheaper than other companies?
We select suppliers that offer us the best rates and the best value for money. We don't try to make huge commissions on every booking - we prefer to offer our clients reasonable prices and excellent service to ensure their repeat custom. We are a close-knit team that works well together to maximise our time. We don't employ expensive managers or hire company cars, so keeping our overheads to a minimum.We understand that many families and holiday-makers have a limited budget. With this in mind we offer the most competitive tour and excursion prices for all Majorca tours. Holiday-makers are demanding lower prices for trips and that is what we offer. We believe that many people miss out on the tours that they want to do on holiday because it can be simply too expensive. We are offering people that chance to do all the tours, trips and excursions that they want to do at a lower cost in Majorca / Mallorca.
Why are we different compared to other companies?
Our small company was created in 2004 by Toni from Mallorca and Seamus from Ireland. We pride ourselves in organizing great value for money sightseeing tours, trips and excursions in Majorca / Mallorca.We are a local company Based in Mallorca. We specialise only in excursions, dedicating our time and knowledge to the field in which we are experts. We are experienced in operating excursions in Mallorca and know the island very well. We choose the best suppliers and have a good relationship with them. All this translates into good selection of products to cater in the best way the necessities of our clients.
Why with us and not with other companies?
We have many reasons why you should book with us, and we recommend you to see the section "why with us" on our home page.
We work with different suppliers all over the island in order to provide our clients with the best service and price for their particular trip and language preference in the resort where they are staying. All our suppliers are tried, tested and trusted; we have full confidence with the people who operate your excursions and we do not take risks with our clients' holidays.
How do I contact customer services?
We have a page on our website under the heading of contact us. You can ask us any questions that you might have via the e-mail address on this page. We will answer you as soon as possible. However, we have made every effort to provide any answers to questions that you might have on this page right here. So before you go any further, take a look.
See our term and conditions page